Last updated: May 2026
Overview
Cadence Technology Solutions ("Cadence," "we," "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We collect information in the following ways:
- Contact forms: When you submit a contact form on our website, we collect your name, company name, email address, phone number, and the content of your message. This information is used solely to respond to your inquiry.
- Client portal: When you use the Cadence client portal, we collect account information (name, email), usage data, and any information you provide through the portal (support tickets, device information, etc.).
- Service delivery: In the course of delivering managed IT services, we may access and process data on your systems. This access is governed by our Master Services Agreement and is used only to provide the services you have contracted.
- Website analytics: We may collect anonymized usage data about how visitors interact with our website to improve our content and user experience.
How We Use Your Information
- •To respond to inquiries and provide requested services
- •To deliver and manage the IT services you have contracted
- •To communicate about your account, services, and relevant updates
- •To improve our website and service offerings
- •To comply with legal obligations
Text Messaging (SMS)
If you provide your mobile number and consent to receive text messages from Cadence Technology Solutions, we may send you service updates, appointment reminders, and follow-up communications related to your inquiry or account.
- •Message frequency varies based on your account activity and service needs.
- •Message and data rates may apply.
- •Reply STOP at any time to unsubscribe from text messages.
- •Reply HELP for assistance.
- •We do not share your mobile number or SMS opt-in status with third parties for marketing purposes.
For full details on our text messaging program, see our SMS Messaging Policy.
We Do Not Sell Your Data
Cadence does not sell, rent, or trade your personal information to third parties. We do not use your data for advertising purposes. Your information is used only to provide and improve our services.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security practices are described in detail in our Security Practices document.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at [email protected] or (717) 790-5900.