This SMS Messaging Policy describes how Cadence Technology Solutions uses text messaging (SMS) to communicate with clients and contacts who have opted in to receive text messages from us.
Cadence Technology Solutions uses business SMS to send service-related communications, including appointment reminders, service updates, follow-up messages related to support requests, and account notifications. We do not use SMS for unsolicited marketing.
You may opt in to receive text messages from Cadence Technology Solutions by providing your mobile number on our contact form and checking the SMS consent box, or by providing verbal or written consent to a Cadence team member. By opting in, you agree to receive text messages from us at the number provided.
Message frequency varies based on your account activity and service needs. You may receive occasional messages related to open tickets, scheduled work, or account updates.
You may opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and no further text messages unless you opt in again.
Reply HELP to any message for assistance, or contact us directly at [email protected].
Message and data rates may apply. Cadence Technology Solutions does not charge for text messages, but your mobile carrier may charge for messages sent or received.
We do not sell, rent, or share your mobile number or SMS opt-in status with third parties for marketing purposes. Your mobile number is used solely to deliver the communications you have consented to receive. For full details on how we handle your information, see our Privacy Policy.
Our messaging program is supported by major U.S. carriers. Carrier support may vary. Cadence Technology Solutions is not liable for delayed or undelivered messages.
Questions about this SMS policy can be directed to [email protected] or by calling our main office line.